Effective July 9, 2026
This Privacy Policy describes how Built to Suit Brands, LLC (doing business as BTS Brands, “we,” “us”), a Florida limited liability company headquartered in Tampa, Florida, collects, uses, and shares information when you visit btsbrands.com or engage our services.
Information we collect
- Information you provide — when you submit a contact or intake form, book a call, create an account, or place an order, we collect what you enter: typically your name, work email, company, phone number, and details about your project.
- Order and billing information — purchases are processed by third-party payment processors. We receive order details and billing contact information; we do not store full payment card numbers on our systems.
- Automatic information — like most websites, our hosting infrastructure logs IP addresses, browser type, pages visited, and referring URLs. We may use cookies and similar technologies for site functionality (such as keeping a cart active) and aggregate analytics.
How we use it
- To respond to inquiries, scope work, and deliver the services you engage us for.
- To process orders, invoices, and client accounts.
- To operate, secure, and improve the site.
- To send service communications, and — only where you’ve opted in — marketing communications, which you can leave at any time via the unsubscribe link.
What we don’t do
We do not sell your personal information. We do not share it with third parties for their own marketing.
Who we share it with
Service providers who help us run the business — hosting, payment processing, email delivery, analytics, and scheduling — each only to the extent needed to perform their function. We may also disclose information where required by law, or in connection with a business transaction such as a merger or sale.
Client work
Materials you supply for production (property data, photography, brand assets) are used solely to produce your deliverables and are treated as confidential to your engagement.
Retention & security
We keep personal information for as long as needed for the purposes above and as required for legal, accounting, or contractual obligations, then delete or de-identify it. We use commercially reasonable technical and organizational safeguards; no method of transmission or storage is completely secure.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We will respond consistent with applicable law. You can control cookies through your browser settings; some site features may not function without them.
Children
Our site and services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy from time to time; the effective date above reflects the latest revision. Material changes will be posted on this page.
Contact
Built to Suit Brands, LLC · Tampa, Florida
[email protected] · 407.463.2036